James Adshead – Admin Officer
I’m James Adshead, the Admin officer at the TPA Hub and as well making a mean cup of tea (and coffee!), I welcome clients into the Hub, answer the phones, process referrals, and help in making sure that the TPA is running smoothly and efficiently.
Being part of the TPA is great, because I get to be involved in and contribute to the positive, impacting work that our keyworkers do for the people of Stockport. I’ve seen many clients come into the TPA Hub extremely upset, not being able to find a way out of their difficult circumstances, and after speaking with our keyworkers our clients leave feeling hopeful, and that they can take a positive step in achieving their life goals.
I’m also being trained by our Business Intelligence Officer to analyse our business data to support our area managers and TPA leaders in proving to our commissioners how we are helping people.
One piece of great news is that I’ll be having a little girl in October and will become a Dad! I can’t wait and I’m really looking forward to raising my little warrior Princess.