Asma Rehman – Keyworker

Asma Rehman – A day in the working life of a key worker.

The Role of a keyworker is comprehensive. There’s no such thing as a typical day because every person we support is an individual. They all have different needs, so no two days are the same.

A keyworker supports individuals to achieve their goals we use a strength based approach where we assess people using their strength and resilience. It is really satisfying knowing that you played a part in supporting people and changing their lives around for the better.

My day normally starts at 9.30am I work part time, I usually check my emails and telephone messages and respond accordingly to service users and then usually have 2 – 3 visits during the day, example of a typical day, in the mornings you could be filling in a personal independence form and in the afternoon you could be showing someone how to bid for a property using a smart device or a computer. At the end of the day, I will type up my case notes and make sure they are all updated.

I work closely with Community connectors in my team, this is very beneficial as service users who would like to give time in the community connectors play a key role in identifying the anchor and connecting people.

As a keyworker I work in partnership with a variety of other agencies with multi agency working closely with welfare rights, SLAS, Stockport homesearch, other housing associations, Adult Social Care, probation, police, doctors, home care agencies, and homelessness.